Serves as a trusted technical advisor to strategic customers, managing support programs and cross-functional engagements to drive customer success and expansion.

Senior Customer Success Manager drives skills-based outcomes through strategic executive engagement, platform expertise, and data-led insights to maximize customer value and adoption.

Provides multilingual customer support via phone, chat, and email to help Wix users solve problems and achieve their business goals.

Provides Level I & II technical support to San Francisco office employees, managing hardware, software, SaaS issues, A/V operations, and vendor coordination.

Onboards hotel clients onto the Whistle messaging platform, providing training and support via multiple channels while building relationships to drive product adoption and retention.

Manages end-to-end customer onboarding for automotive software products, including configuration, training, and technical support to ensure successful implementation and adoption.

Enterprise support engineer who leads complex customer escalations, mentors global support team, and liaises with developers to resolve technical issues.

Manages technical support requests for frontend products, investigates client issues, and coordinates between support and engineering teams to resolve implementation and configuration questions.

Serve as frontline customer support for a telehealth company, handling patient inquiries, order verification, pharmacy coordination, and lead nurturing with white-glove service.

Strategic customer success manager drives skills-based outcomes by translating customer goals into measurable success plans and guiding adoption of AI-enabled workforce solutions.

Provides multilingual customer support via calls, chats, and email to help Wix users solve problems and achieve their business goals online.

Provides Level I & II technical support to San Francisco office employees, managing hardware, software, SaaS issues, A/V operations, and vendor coordination.

Senior support expert coaches customer service teams, resolves complex customer issues, and drives operational performance across support channels and tools.

Manages customer relationships and ensures client success with LivePerson's conversational AI platform, handling onboarding, training, and account health.

Manages the customer journey and ensures B2B client success and satisfaction throughout their relationship with the company.

Manages the customer journey for B2B clients, ensuring satisfaction and retention through proactive support and engagement.

Provides customer support to tech companies and industry leaders as part of a global Support-as-a-Service team.

Provides customer support to pet insurance customers during Pacific Time business hours, handling inquiries and resolving issues.

Manages customer relationships and ensures client success with Skillsoft's learning platform, driving retention and growth.

Resolves complex product issues for enterprise customers and provides technical support guidance.